Privacy Policy

Who We Are

VisualNest ("we", "us", "our") is a web design and digital agency operating at visualnest.tech. We are registered in the United Kingdom. For any privacy-related queries, contact us at info@visualnest.tech.

What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Name and email address (via contact forms)
• Phone number (if provided voluntarily)
• Business name and website URL (if provided)
• IP address and browser/device data (via server logs and analytics)
• Cookies and usage data (see Cookie Policy)

How We Use Your Data

We use your data to:

• Respond to your enquiries and project requests
• Send project updates and communication relevant to your engagement
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, our legal bases for processing your data are: Legitimate interests (responding to business enquiries), Contract performance (delivering agreed services), and Legal obligation (compliance with UK law).

Data Retention

We retain enquiry data for up to 2 years. Project-related data is retained for up to 6 years in accordance with UK business record-keeping requirements. You may request deletion at any time.

Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict or object to processing, and data portability. To exercise any of these rights, email info@visualnest.tech.

Third-Party Services

We use a small number of trusted third-party services including Google Analytics (anonymised), and Bark.com. Each operates under their own privacy policy.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our site constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@visualnest.tech.